PCI COMPLIANT

Urbanshopi is dedicated to upholding the most stringent security measures for safeguarding our customers’ payment information. We strictly adhere to the Payment Card Industry Data Security Standard (PCI DSS) requirements, ensuring the secure processing, storage, and transmission of payment card data.

1. Secure Transactions:

All transactions processed on our website through executed via secure and encrypted channels, guaranteeing the confidentiality and integrity of your payment information.

2. PCI Compliance Assurance:

Urbanshopi adheres to PCI DSS, a collection of security standards crafted to safeguard sensitive payment data. Our systems undergo routine security assessments to uphold PCI compliance.

3. Data Encryption:

We implement industry-standard encryption technologies to secure your payment details during transmission, aiming to prevent unauthorized access and guarantee the confidentiality of your personal and financial information.

4. Tokenization:

To enhance security, urbanshopi employs tokenization, replacing sensitive cardholder data with a unique identifier (token). This practice ensures that your actual payment details are not stored on our servers.

PAYMENT TERMS AND CONDITIONS

We accept the following credit and debit cards:

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

1. Order Confirmation:

Upon completing a purchase on Urbanshopi, customers will promptly receive an email confirming their order and providing comprehensive details of their transaction. This email serves as a reliable confirmation of the successful completion of the transaction.

2. Payment Authorization:

Payment will be authorized at the time of order placement. Orders will only be processed and shipped after successful payment processing.

3. Failed Transactions:

If a transaction encounters difficulties, customers are encouraged to carefully review their payment details to ensure accuracy. Should challenges persist, please reach out to our customer support team for prompt assistance.

4. Currency:

Prices listed on the Urbanshopi website are in United States Doller ($).

5. Refund Policy:

Refer to our Refund Policy for information on the process and conditions for requesting refunds.

6. Payment Disputes: 

Customers experiencing concerns or disputes related to payments are urged to promptly reach out to our dedicated customer support team. At Urbanshopi, we are devoted to efficiently addressing and resolving payment-related issues to ensure customer satisfaction.

7. Changes to Payment Policy:

Urbanshopi retains the right to amend the Payment Policy at any given time, with such changes taking effect immediately upon being posted on the website.

By completing a purchase on Urbanshopi, you signify your agreement to abide by the terms and conditions specified in this Payment Policy.

CONTACT US

Have more questions or need assistance? Our customer support team is here to help. Feel free to reach out to us through our Contact Us page.

Trade name: urbanshopi

Phone number: +1 802-733-6028

Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)

Business Email: support@urbanshopi.com

Business address: 2032 N Vine Cir, Hanford, CA 93230, USA