Contact Us

We are available for all time

Contact us for any questions

    Contact Info

    Phone Number

    +1 802-733-6028

    Email Address

    support@urbanshopi.com

    Location

    ADDRESS: 2032 N Vine Cir, Hanford, CA 93230, USA

    Working Hour

    Support: 24/7 Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)

    Popular Questions

    Springoo is dedicated to bringing customers the best selection of gear

    To place an order, simply browse our website and add the desired items to your shopping cart. Then proceed to checkout, provide your shipping information, select a payment method, and confirm your order.

    We accept major credit cards, debit cards for online orders. You can choose the most convenient payment option during the checkout process.

    Yes, we offer international shipping to many countries. Please check our shipping information page for the list of countries we currently ship to.

    The delivery time depends on your location and the shipping method chosen. Typically, domestic orders arrive within 3-7 business days, while international orders may take 7-14 business days. However, please note that these are estimated times and can vary.

    Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

    We have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return the item(s) within 30 days of delivery for a refund or exchange. Please refer to our returns and exchanges page for detailed instructions.

    We strive to provide accurate sizing information for each product. However, please note that sizing may vary slightly between different brands and styles. We recommend referring to the specific size charts provided on the product pages to ensure the best fit.

    You can contact our customer support team by email, phone, or through the contact form on our website. Our customer support representatives are available during business hours to assist you with any inquiries or concerns.

    Yes, we offer electronic gift cards that can be purchased directly from our website. They make a perfect gift for friends and family who love fashion.

    Yes, we value our loyal customers. We have a rewards program where you can earn points for every purchase. These points can be redeemed for discounts on future orders.